STANDFAST USA, LLC. (“STANDFAST”) provides the following Standard Terms and Conditions of Sale (“Terms and
Conditions”), which apply to all quotations and sales made by STANDFAST. All purchases by customer, owner, or
its agent (“Purchaser”) are expressly limited and conditioned upon acceptance of the following Terms and
Conditions, and no provision, printed or otherwise, contained in any order, acceptance, confirmation, or
acknowledgement which is inconsistent with, different from, or in addition to these Terms and Conditions is
accepted by STANDFAST unless specifically agreed to in writing by STANDFAST. Acceptance of Purchaser’s order by
STANDFAST is subject to verification of Purchaser’s creditworthiness.
1. TIME LIMIT. All quotations are valid for a period of sixty (60) days, unless otherwise specified.
2. SHIPMENT. Pricing and shipping terms shall be FOB Origin with –exworks distribution facility inco‐terms. If the
Purchaser has not issued inspection or shipping instructions by the time the Goods are ready for shipment,
STANDFAST may select any reasonable method of shipment, without liability by reason of its selection. Shipments
made on Purchaser’s behalf shall be insured at Purchaser’s expense. If STANDFAST is required to arrange for
shipment of the Goods or any parts thereof, Purchaser shall reimburse STANDFAST for all freight, insurance and
other shipping related costs and Purchaser will pay STANDFAST a handling fee for each such shipment.
Shipment of Goods held by reason of Purchaser’s request or inability to receive Goods will be at the risk and
expense of Purchaser. Claims for shortages in shipment shall be deemed waived unless made in writing to
STANDFAST within fifteen (15) days from date of invoice.
3. PAYMENT TERMS. Payments will be made in accordance with the specified payment terms on the invoice. All
payments are due net thirty (30) days from date of invoice, unless otherwise specified. Purchaser’sfailure to make
payment when due will be a material breach of the order and these Terms and Conditions. STANDFAST, at its
sole option and without incurring any liability, may suspend its performance until such time as the overdue
payment is made or STANDFAST receives assurances, adequate in STANDFAST’s opinion, that the payment will be
promptly made. If in the judgment of STANDFAST, Purchaser’s financial position does not justify the terms of
payment specified, STANDFAST may require full or partial payment prior to shipment of the goods. Purchaser
agrees to furnish STANDFAST with any required credit information. Invoices that are past due will be asessed a
finance charge of 1% of the remaining unpaid balance due. Payments for all export shipments will be in
accordance with the specified payment schedule included herein by way of an Irrevocable Letter of Credit,
established in favor of STANDFAST, drawn on and confirmed by a prime U.S.A. bank that is approved by
STANDFAST. This Letter of Credit is to be established at the time of award of an order. All costs associated with
the Letter of Credit will be for the Purchaser’s account.
4. TAXES. Federal, state, or local indirect taxes, including but not limited to sales and/or use taxes, VAT taxes, GST
taxes, transfer taxes or any similar tax, if applicable, are not included in the prices set forth herein.
5. WARRANTY. STANDFAST warrants to the purchaser of the STANDFAST TRAM product that the STANDFAST
TRAM product will be free from defects in material and workmanship. This warranty for new products is five (5)
years for the casting, three (3) years for the TRAM arm and one and one half (1.5) years for all parts that may
need replacement due to normal use (“replacement parts”), such as, but not limited to, wheels, gas struts, brake
cables and clutch cables.
STANDFAST’s obligations under this warranty and the sole remedy for its breach are limited to the replacement
or repair (or refund of the Purchase Price, as the case may be) of the equipment or part(s), as shall be determined
by STANDFAST in its sole discretion, provided that the equipment or part(s), after examination by Standfast, is
defective. Repairs carried out under warranty do not extend the warranty period.
Standfast USA LLC
2630 W. Bradley Place, Unit A
Chicago, IL 60618
1.877.850.TRAM
www.standfastusa.com
THE WARRANTIES SET FORTH HEREIN ARE IN LIEU OF AND TO THE EXCLUSION OF ALL OTHER WARRANTIES,
WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, BUT NOT BY WAY OF LIMITATION, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. STANDFAST’S LIABILITY, WHETHER OF
WARRANTY, NEGLIGENCE OR OTHERWISE, IS LIMITED TO THE REPAIR OR THE REPLACEMENT AS HEREIN
PROVIDED OR, AT STANDFAST’S SOLE OPTION, TO REFUND OF THE PURCHASE PRICE. THIS SHALL BE
STANDFAST’S SOLE AND MAXIMUM LIABILITY AND UNDER NO CIRCUMSTANCES SHALL STANDFAST BE LIABLE
FOR LIQUIDATED, SPECIAL, INCIDENTAL,OR CONSEQUENTIALDAMAGES.
All claims under the warranty provided herein must be made within 15 days from date of discovery of the defect
using the Defective Product Notification Form available at our website www.standfastusa.com or directly from
the Company. Additional instructions will be provided by STANDFAST upon receipt of the Form. Failure to notify
STANDFAST of a warranted defect within 15 days of its discovery voids STANDFAST’s obligations hereunder.
Authorized returns must be shipped prepaid. Repaired or replacement parts will be shipped by STANDFAST ex ‐
works distribution facility.
This warranty, DURING THE APPLICABLE WARRANTY PERIOD ONLY, extends beyond the original purchaser to
subsequent owners of the equipment on which the product is installed.
The warranty provided herein shall be void and of no effect in the event that a) the product has been operated
outside its designed use; b) the product has been subjected to misuse, neglect, accident, improper or inadequate
maintenance; c) unauthorized modification(s)have been made to the product; d) the product has not been
installed and operated in compliance with STANDFAST’s instructions, e) the serial number of the product has been
altered, defaced or removed, or f) the product has been damaged due to acts of God.
6. CONFIDENTIAL INFORMATION. The information, drawings, plans, and specifications being furnished by
STANDFAST have been developed at STANDFAST’s expense and shall not be used or disclosed by Purchaser for any
purpose other than to install, operate, and maintain the goods supplied hereunder.
7. DELIVERIES. The delivery date(s) quoted are based on STANDFAST’s best estimate of a realistic time when
delivery to the carrier will be made, and are subject to confirmation at time of acceptance of any resulting order.
STANDFAST reserves the right to make either early shipment or partial shipments and invoice Purchaser
accordingly.
8. EXCUSABLE DELAYS. STANDFAST shall not be liable for loss, damages, detention, or delays resulting from
causes beyond its reasonable control or caused by but not limited to strikes, restrictions of the United States
Government or other governments having jurisdiction, delays in transportation, inability to obtain necessary labor,
materials, or manufacturing facilities, or any other cause reasonably beyond its control, whether similar or
dissimilar to those listed.
9. PATENTS. The Purchaser will indemnify and hold STANDFAST harmless against any expense or loss or other
damage resulting from infringement of patents or trademarks arising from STANDFAST compliance with any
designs,specifications, or instructions of the Purchaser.
10. TITLE AND RISK OF LOSS OR DAMAGE. Title, risk of loss and/or damage will pass to the Purchaser upon
shipment of the goods.
11. INSTALLATION/SERVICE. Installation of goods furnished hereunder will be by the Purchaser.
12. CANCELLATION. Cancellation of any order must be by written notice to STANDFAST and will be subject to
cancellation charges, which will include all expensesincurred by STANDFAST and a reasonable profit on the sale.
Standfast USA LLC
2630 W. Bradley Place, Unit A
Chicago, IL 60618
1.877.850.TRAM
www.standfastusa.com
13. RESTOCKING FEE. If Purchaser orders the wrong material, it may NOT be returned to STANDFAST unless the
following conditions have been met:
• STANDFAST has authorized the return of the material, and has issued a Return Material Authorization
Number;
• the material is unused and undamaged;
• the material is returned with all freight costs paid for by Purchaser
• Purchaser pays a restocking fee of ten percent (10%) of the original purchase price.
14. LAWS, CODES, AND STANDARDS. Except as expressly stated herein, the price and schedule included herein
are based on United States laws, codes, and standardsin effect as of the date of this order. Should such laws,
codes, and standards change and increase or decrease the cost of performing the work or impact the schedule,
STANDFAST will advise Purchaser of such change. Purchaser and STANDFAST will mutually agree to any
modification of the order resulting from such change.
15. CONSEQUENTIAL DAMAGES; LIMITATION OF LIABILITY. STANDFAST WILL NOT BE LIABLE FOR ANY LOST
PROFITS, INDIRECT, SPECIAL, INCIDENTAL,OR CONSEQUENTIALDAMAGES OF ANY KIND, WHETHER ARISING
UNDER WARRANTY, CONTRACT, NEGLIGENCE, STRICT LIABILITY, INDEMNIFICATION,OR ANY OTHER CAUSE OR
COMBINATION OF CAUSES WHATSOEVER. THIS LIMITATION WILL APPLY NOTWITHSTANDINGANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
In no case will STANDFAST’sliability exceed the amount paid to STANDFAST by the Purchaser for the specific goods
giving rise to such liability. Purchaser agreesto indemnify and hold STANDFAST harmless from and against all
liabilities, claims, and demands of third parties of any kind relating to the goods and their use arising after
shipment of the goods.
16. MODIFICATION. No change, modification, or waiver to any terms or scope of the order will be binding and
valid unless it is accepted in writing and signed by an authorized representative of STANDFAST.
17. ASSIGNMENT. This order may not be transferred or assigned by operation of law or otherwise, without the
prior express written consent of STANDFAST. Any transfer or assignment of any rights, duties, or obligations
hereunder without such consent shall be void. Provided, however, that STANDFAST will not be prohibited from
subcontracting all or a part of its obligations under this order.
Standfast USA LLC
2630 W. Bradley Place, Unit A
Chicago, IL 60618
1.877.850.TRAM
www.standfastusa.co